Dallas DOWN SYNDROME ADVOCATE, LLC located in Dallas, Texas is dedicated to educating families by equipping them with the training and information they need to successfully navigate the special education system. We are advocates for inclusion and persistent in getting the services and resources your student needs to succeed in the classroom.
*IEP Review and Reform: We will ensure your IEP (Individual Education Program) is well written, has accurate present levels of functioning, academic performance, and measurable goals; verifying that the appropriate services and supports are in place to meet those goals.
*ARD Representation: We will not only draft formal letters, responses, and written requests to school and district officials to obtain information or services on behalf of your child, we will be present to assist you at the actual ARD (Admissions, Review and Dismissal) meeting.
*Educational Records & Classroom Placement: We will review and provide feedback on your educational records including but not limited to: assessments, report cards, IEP, goals, emails, observations, etc. ensuring proper support and placement of your student in the classroom.
https://www.dallasdownsyndromeadvocate.com/
I would set up an in person meeting with the principal ASAP and bring your documentation showing the teacher's incompetence. Remind the principal of your prior phone conversation with them and what their response was (ie no proper on-boarding). I would then say unfortunately successful onboarding has nothing to do with answering emails or having a competent knowledge base regarding what the teacher was hired to do. As a result you are professionally and respectfully asking they re-assign a different person better qualified to meet the needs of your son (and they can ABSOLUTELY do this-- I have done it several times over the years). In the meantime, I would begin -if you have not started already- copying the principal on everything you send the TOR. When you have to follow up, I would put in the subject line '2nd request', etc.. Make sure all of your emails have a reasonable date in which you expect a response so you can demonstrate compliance or not. Good luck-- I know how frustrating this can be.